Streamlined, secure payments, delivered globally by CashPro®

For Dish México, a robust global payments solution is essential. A satellite television company serving millions of households throughout Mexico, with corporate interests in both Mexico and the U.S., it has relied on CashPro® for the past 17 years to help move funds around the world.

4 minute read

Efficient movement of funds across borders

A large majority of Dish México’s treasury transactions are in U.S. dollars, but receivables are in Mexican pesos. This creates a need for a centralized, versatile digital platform that can efficiently and securely manage cross-border transactions. “Cross-border functionality is one of the main reasons we use CashPro, says Roberto Guerrero, Treasury Manager at Dish México. “It’s fast and straightforward. It’s easy to receive funds and it has streamlined payment processes with our foreign suppliers from Central and South America,” he adds. “It’s simple to make a payment, then instantly track that payment and see each transaction through CashPro’s organized view. And it takes away the task of speaking to suppliers in advance because it’s so immediate.”

Visibility and ease of use

The ability to customize across the CashPro platform is a significant time saver, allowing Dish México to create a unique experience that fits its needs. In fact, the search function is invaluable for finding data fast, letting users search for invoice numbers, supplier names and even amounts: “Search is immensely useful, and I use it whenever we’re asked to provide proof of payment to a supplier,” Guerrero adds.

"I love the ability to check balances and movements wherever I am, whether that's on my cell or my laptop. I appreciate how the 'favorites' capability lets me customize my views."

CashPro also helps automate many manual tasks, from multi-statement download to payment reporting, allowing clients to pivot to more value-added work. “The ability to bundle suppler payment files to our ERP means I don’t have to do it individually, which saves an incredible amount of time,” says Guerrero.

Security and control with the CashPro App

A crucial part of CashPro’s appeal is that it gives Dish México an extra level of confidence about remote working and payments approval on the go through the CashPro App, the platform’s mobile component. “It’s very, very secure. You can only use the system to make queries with the registered equipment, token and password,” says Guerrero. “Using mobile tokens has proved vital, and it means we can work from home secure in the knowledge that only authorized personnel can gain access.” It’s also a key tool when payments require additional levels of approval prior to being released — clients like Dish México can use the App to complete those approvals, adding another layer of security.

The right support

Underpinning everything is a supportive Bank of America team. Guerrero says, “For our treasury business, my colleagues and I have the service support we need, even local language support, and we get help almost instantly.”

 

Above all, CashPro is an always-on resource for clients. Guerrero adds, “With other banks, I sometimes have to adapt to their schedule, avoid the days they tend to have intermittent service or when they’re overloaded. With CashPro that never happens.”

 

Start your own CashPro story. Contact your Bank of America relationship manager for more information.