A digital experience that’s fast, smart and secure

As digital becomes the new normal, you need high-tech, high-touch solutions that make doing business easier. That’s why we’ve digitized how you interact with us every step of the way — from behind-the-scenes advancements to quickly get you up and running, to enabling you to manage your service requests in real-time through our CashPro® Service Dashboard. This streamlined platform combines personalized technology with continuous support, putting the power of digital directly into your hands. 

 

5 minute read

 

The CashPro Service Dashboard puts you in control

The CashPro Service Dashboard puts you in control

Our CashPro Service Dashboard allows you to:

 

Track

  • Monitor service requests and projects
  • View request details and current status
  • See the progress of documentation or account opening
  • Keep tabs on companywide servicing activity
  • Search and filter to quickly navigate to a specific request
  • Personalize your request titles for easy recognition

80% of customer interactions are now digital

Manage

 

  • View and act on critical documents with a personalized “To Do” list
  • Manage Know Your Client (KYC) and eSign document requests
  • Access and share important documents securely

 

Stay informed

Get email, text and mobile app notifications alerting you of important actions, approvals and updates