Global Card Insurance

United States & Canada

Insurance coverage described in this slide is provided by various third-party providers (not Bank of America, N.A. or any of its affiliates directly) and is subject to the limits as defined in the Policy and other terms and conditions contained in the Policy. No insurance products will be provided in relation to the Cross-Border Program.

Corporate Card, Commercial Card, Virtual Travel Card, Purchasing Card and Central Travel Accounts (lodge card)

Travel Accident Insurance

$500,000           

United States

Canada-English

Canada-French

 

Lost Luggage

$3,000                

United States

Canada-English

Canada-French

 

Baggage Delay

Not available

 

Collision / Loss Damage Insurance (Auto)

United States – Visa

United States-Mastercard

Canada-English

Canada- French

 

Roadside Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Ride Share Protection

Not available

Cellular Telephone Protection

Not available

 

Travel Emergency Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Emergency Evacuation and Transportation; Repatriation of Remains

United States: Arrangement assistance only

United States - Visa

United States - Mastercard

Canada: $50,000 Evacuation / $1,000 Repatriation

Canada-English

Canada-French

 

Concierge

Not available

 

Legal Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Employee Misuse/Abuse (Waiver of Liability and Claim form)

United States – Visa

United States-Mastercard

Canada

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

 

Notice and consent regarding personal information

Canada Only: English and French

Executive Card

Travel Accident Insurance

$1MM, Door to Door

United States

Canada-English

Canada-French

 

Lost Luggage

$5,000

United States

Canada-English

Canada-French

 

Baggage Delay

Not available

 

Collision / Loss Damage Insurance (Auto)

United States – Visa

United States-Mastercard

Canada-English

Canada- French

 

Roadside Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Ride Share Protection

Not available

 

Cellular Telephone Protection

Not available

 

Travel Emergency Assistance

United States

Not available in Canada

 

Emergency Evacuation and Transportation; Repatriation of Remains

United States: Arrangement assistance only

United States - Visa

United States - Mastercard

Canada: $50,000 Evacuation / $1,000 Repatriation

Canada-English

Canada-French

 

Concierge

United States and Canada

 

Legal Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Employee Misuse/Abuse (Waiver of Liability and Claim form)

United States – Visa

United States-Mastercard

Canada

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

 

Notice and consent regarding personal information

Canada Only: English and French

Executive Explorer

Travel Accident Insurance

$1MM, Door to Door

United States

Canada-English

Canada-French

 

Lost Luggage

$5,000

United States

Canada-English

Canada-French

 

Baggage Delay

$100/day, 5 day max

United States

Canada-English

Canada-French

 

Collision / Loss Damage Insurance (Auto)

United States – Visa

United States-Mastercard

Canada-English

Canada- French

 

Roadside Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Ride Share Protection

$250,000 Accidental Death & Dismemberment
$250 Personal Property Coverage

United States

Not available in Canada

 

Cellular Telephone Protection

$600 Per Claim Benefit Payment following a $100 deductible

United States

Not available in Canada

 

Travel Emergency Assistance

United States

Not available in Canada

 

Emergency Evacuation and Transportation; Repatriation of Remains

US and Canada: $50,000 Evacuation / $1,000 Repatriation 

United States

Canada-English

Canada-French

 

Concierge

United States and Canada

 

Legal Assistance

United States – Visa

United States-Mastercard

Not available in Canada

 

Employee Misuse/Abuse (Waiver of Liability and Claim form)

United States – Visa

United States-Mastercard

Canada

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

 

Notice and consent regarding personal information

Canada Only: English and French

Europe, Middle East & Africa

Insurance coverage described in this slide is provided by various third-party providers (not Bank of America, N.A. or any of its affiliates directly) and is subject to the limits as defined in the Policy and other terms and conditions contained in the Policy. No insurance products will be provided in relation to the Cross-Border Program. Any insurance benefits included as part of your commercial card package are made available on a complimentary basis by Bank of America Europe DAC. Any services provided by Bank of America Europe DAC in connection with the insurance benefits do not form part of the regulated services provided by Bank of America Europe DAC as part of the commercial card package.

 

Corporate Card, Commercial Card, Virtual Travel Card, Purchasing Card and Central Travel Accounts (lodge card)

Personal Accident Full Trip Cover

£200,000 GBP

EMEA Summary

EMEA Certificate

These countries may have alternate coverage limits:

South Africa

UAE

 

Loss of Baggage

£500 GBP (£50 GBP excess)

EMEA Summary

EMEA Certificate

UAE - Corporate Card Only up to $1K

Not available in:

South Africa

 

Travel Delay

£40 GBP/hour (4 hours excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Baggage Delay

£40 GBP/hour (4 hours excess)

EMEA Summary

EMEA Certificate

UAE - Corporate Card Only up to $250

Not available in:

South Africa and UAE

 

Car Rental Protection

Not available

 

Ride Share Protection

Covered under emergency medical expenses while cardholder is on a journey outside their country of residence

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Cell Phone Protection

Covered under baggage for up to £250 per item max £1,250 in total while cardholder is on a Journey outside their country of residence.

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Emergency Medical Expenses

£250,000 GBP (£100 GBP excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Evacuation and Repatriation expenses / Transportation of Mortal Remains / Return of Dependent Children

£250,000 GBP (£100 GBP excess)

EMEA Summary

EMEA Certificate

Not available in South Africa and UAE

 

Medical and Travel Assistance Services

Provided by International SOS.

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Employee Misuse/Abuse (Business Card Liability Waiver)

Up to £10,000 GBP per cardholder and £75,000 GBP per company per year

EMEA Summary

EMEA Certificate

Alternate coverage limits:

UAE

Not available in:

South Africa

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

 

Executive Card

Personal Accident Full Trip Cover

£400,000 GBP

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Loss of Baggage

£1,250 GBP (£50 GBP excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Travel Delay

£60 GBP/hour (4 hours excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Baggage Delay

£60 GBP/hour (4 hours excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Car Rental Protection

Not available

 

Ride Share Protection

Covered under emergency medical expenses while cardholder is on a journey outside their country of residence

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Cell Phone Protection

Covered under baggage for up to £250 per item max £1,250 in total while cardholder is on a Journey outside their country of residence.

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Emergency Medical Expenses

£1,000,000 GBP (£100 GBP excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Evacuation and Repatriation expenses / Transportation of Mortal Remains / Return of Dependent Children

£1,000,000 GBP (£100 GBP excess)

EMEA Summary

EMEA Certificate

Not available in South Africa and UAE

 

Medical and Travel Assistance Services

Provided by International SOS.

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Employee Misuse/Abuse (Business Card Liability Waiver)

Up to £15,000 GBP per cardholder and £100,000 GBP per company per year

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

Executive Explorer

Personal Accident Full Trip Cover

£800,000 GBP

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Loss of Baggage

£4,000 GBP (£50 GBP excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Travel Delay

£60 GBP/hour (4 hours excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Baggage Delay

£60 GBP/hour (4 hours excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Car Rental Protection

Car rental collision damage waiver excess up to £1,500 GBP

EMEA Summary

EMEA Certificate

Not available in South Africa and UAE

 

Ride Share Protection

Covered under emergency medical expenses while cardholder is on a journey outside their country of residence

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Cell Phone Protection

Covered under baggage for up to £250 per item max £1,250 in total while cardholder is on a Journey outside their country of residence.

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Emergency Medical Expenses

£1,000,000 GBP (£100 GBP excess)

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Evacuation and Repatriation expenses / Transportation of Mortal Remains / Return of Dependent Children

£1,000,000 GBP (£100 GBP excess)

EMEA Summary

EMEA Certificate

Not available in South Africa and UAE

 

Medical and Travel Assistance Services

Provided by International SOS.

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Employee Misuse/Abuse (Business Card Liability Waiver)

Up to £15,000 GBP per cardholder and £100,000 GBP per company per year

EMEA Summary

EMEA Certificate

Not available in:

South Africa and UAE

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

Asia Pacific

Insurance coverage described in this slide is provided by various third-party providers (not Bank of America, N.A. or any of its affiliates directly) and is subject to the limits as defined in the Policy and other terms and conditions contained in the Policy.

Corporate Card, Commercial Card, Virtual Travel Card, Purchasing Card and Central Travel Accounts (lodge card)

Personal Accident Full Trip Cover

$400,000 USD

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

ChinaIndonesiaJapanMalaysiaPhilippinesSouth KoreaThailand

 

Loss of Baggage

$1,500 USD ($50 USD excess)

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

ChinaIndonesiaJapanMalaysiaPhilippinesThailand

Not available in:

South Korea

 

Baggage Delay

These countries may have alternate coverage limits:

ChinaIndonesiaMalaysiaPhilippinesThailand

Not available in:

Australia, Honk Kong, India, Singapore, Japan, South Korea

 

Travel Delay

These countries may have alternate coverage limits:

ChinaIndonesiaMalaysiaPhilippinesSouth KoreaThailand

Not Available in:

Australia, Honk Kong, India, Singapore, Japan

 

Car Rental Protection

Not available

 

Ride Share Protection

Not available

 

Cell Phone Protection

Covered under baggage for up to $250 USD per item max $1,500 USD in total while cardholder is on a journey outside their country of residence

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

ChinaIndonesiaJapanMalaysiaPhilippinesThailand

Not available in:

South Korea

 

Emergency Medical Assistance

$200,000 USD ($100 USD excess)

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

ChinaJapanMalaysiaPhilippinesSouth KoreaThailand

Not Available in:

Indonesia or Malaysia

 

Evacuation and Repatriation expenses / Transportation of Mortal Remains / Return of Dependent Children

$200,000 USD ($100 USD excess)

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

ChinaIndonesiaJapanMalaysiaPhilippinesSouth KoreaThailand

 

Medical and Travel Assistance Services

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

ChinaIndonesiaJapanMalaysiaPhilippinesSouth KoreaThailand

 

Employee Misuse/Abuse (Waiver of Liability and Claim form)

Up to $25,000 USD per Cardholder and $1,650,000 USD per company per year

Australia, Hong Kong, Singapore

These countries may have alternate coverage limits:

Thailand

Not available in:

China, Indonesia, Japan, Malaysia, Philippines, South Korea

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

Executive Card (Australia only)

Personal Accident Full Trip Cover

$400,000 USD

 

Loss of Baggage

$1,500 USD ($50 USD excess)

 

Baggage Delay

Not available

 

Travel Delay

Not available

 

Car Rental Protection

Not available

 

Ride Share Protection

Not available

 

Cell Phone Protection

Covered under baggage for up to $250 USD per item max $1,500 USD in total while cardholder is on a journey outside their country of residence

 

Emergency Medical Assistance

$200,000 USD ($100 USD excess)

 

Evacuation and Repatriation expenses / Transportation of Mortal Remains / Return of Dependent Children

$200,000 USD ($100 USD excess)

 

Medical and Travel Assistance Services

Provided by Intana Global Limited

 

Employee Misuse/Abuse (Waiver of Liability and Claim form)

Up to $25,000 USD per Cardholder and $1,650,000 USD per company per year

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

Executive Explorer (Australia, Singapore, Hong Kong and India only)

Personal Accident Full Trip Cover

$1,000,000 USD

 

Loss of Baggage

$5,000 USD ($50 USD excess)

 

Baggage Delay

$100 USD/hour (4 hours excess)

 

Travel Delay

Not available

 

Car Rental Protection

Not available

 

Ride Share Protection

$250,000 Accidental Death & Dismemberment

$250 Personal Property Coverage

 

Cell Phone Protection

Covered under baggage for up to $250 USD per item max $1,500 USD in total while cardholder is on a journey outside their country of residence

 

Emergency Medical Assistance

$200,000 USD ($100 USD excess)

 

Evacuation and Repatriation expenses / Transportation of Mortal Remains / Return of Dependent Children

$200,000 USD ($100 USD excess)

 

Medical and Travel Assistance Services

Provided by Intana Global Limited

 

Employee Misuse/Abuse (Waiver of Liability and Claim form)

Up to $25,000 USD per Cardholder and $1,650,000 USD per company per year

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

Latin America

Insurance coverage described in this slide is provided by various third-party providers (not Bank of America, N.A. or any of its affiliates directly) and is subject to the limits as defined in the Policy and other terms and conditions contained in the Policy.

Corporate Card and Central Travel Accounts (lodge card)

Argentina, Brazil, Caribbean, Chile, Colombia, Dominican Republic, Mexico, Peru, Puerto Rico, Uruguay, Venezuela & other CA/SA countries

Travel Accident Insurance (MasterTravel)

$250,000 USD

English

 

Lost Luggage

$1,200 USD

English

 

Baggage Delay

Up to $500 USD

 

Collision / Loss Damage Insurance (Auto)

$50,000 USD

 

Ride Share Protection

Not available

 

Cellular Telephone Protection

Not available

 

Travel Emergency Assistance (Mastercard Global Service)

Included

 

Emergency Evacuation and Transportation; Repatriation of Remains

Up to $75,000 USD

 

Concierge          

Not Included

 

Employee Misuse/Abuse (MasterCoverage)

$15,000 USD

 

Fraud or transaction disputes

Contact Bank of America customer service using the number shown on the back of your card within the first business day after discovery or within 60 days of it posting in the billing statement, whichever is earlier.

 

Other insurances: (ATM Robbery & Assault Protection, Travel Assistance Services, MasterAssist Plus)

See Benefits Guide