Bank of America and BofA Securities Australia: Other Information

Frauds and Scams

Please be aware of scammers posing as Bank of America or BofA Securities offering financial or banking products or services. Bank of America does not accept deposits from or offer investment products to retail clients in Australia or New Zealand. Remain alert, do not provide personal details and report these scams to relevant authorities.


Refer to the investor alert list and contact Australian Securities and Investments Commission (ASIC) to report financial scams here.


You can also find out more about scams and report potential scams via the National Anti-Scam Centre SCAMwatch at the Australian Competition and Consumer Commission (ACCC), the Australian Tax Office (ATO) or ReportCyber.


To help with the prevention and detection of frauds and scams, please review the Bank of America Fraud Prevention Checklist, Fraud Prevention FAQs and How to Avoid Scams.

Disclaimers and Notices

Please refer to other Global Privacy Notices here.

Key Policies

Mandatory Reporting and Statements


For Australia small business clients who wish to lodge a complaint, please refer to Internal Disputes Resolution Policy for Australian Small Businesses.


For US retail clients who wish to lodge feedback or a complaint, please refer to Bank of America Customer Service.


For other Australia clients, please reach out to your Relationship Manager regarding any feedback or complaints.

Anti-Money Laundering

Bank of America has implemented an enterprise-wide Anti-Money Laundering (AML) compliance program, which covers all of its subsidiaries and affiliates, and is reasonably designed to comply with applicable laws and regulations. Should you or your institution require general information, please refer to Bank of America’s AML compliance program.