The J.D. Power Financial Health Support Certification ProgramSM has recognized Bank of America’s commitment to supporting financial health and for providing an outstanding level of satisfaction with financial health support offerings.
We are committed to helping people live their best financial lives, and this certification recognizes our commitment to holistic financial wellness.
Learn how our offerings and capabilities can provide your business with a comprehensive solution.
J.D. Power 2022 Financial Health Support CertificationSM awarded February 28,2022, is based on exceeding customer experience benchmarks using client surveys and a best practices verification. For more information, visit jdpower.com/awards. The J.D. Power Financial Health and Advice Program explores the financial literacy and wellness of retail customers and provides insights to help financial institutions better target education, support and tools that improve customer financial health. It is designed to segment and profile banking customers based on financial health and to assess how well their primary institution is addressing the needs of each segment. To become certified, a company must successfully pass a detailed audit and also perform within the top 20 percent of the annual J.D. Power Financial Health & Advice Program, which measures the financial health support services received from their bank or card issuer. The ranking or ratings shown here may not be representative of all client experiences because they reflect an average or sampling of the client experiences. These rankings or ratings are not indicative of any future performance or investment outcome. Participation in this survey was paid for by Bank of America.