Payments Insights Podcast

Exploring near-term prospects for the Payments industry

The surprising reasons for card declines

Declined card transactions can impact consumer confidence. In our latest Payments Insights podcast, two payments experts discuss the sharp increase in card-not-present transactions, the leading causes of card declines and ways to increase approval rates.

Host:

Erica Denham, SVP, Strategy and Commercialization Executive, Bank of America

Guests:

Sara Walsh, SVP, Enterprise Payments Executive, Bank of America

Gregg Kambour, SVP, Merchant Integration Executive, Bank of America

How to prep payments for peak season

Is your payment system ready for the holiday surge? Our latest Payment Insights podcast explains why reliable internet service, adequate bandwidth and a sound anti-fraud strategy are essential to a successful season.

Host:

Monica Kennedy, Merchant Services Portfolio Executive, Bank of America

Guests:

Anand Ahuja, SVP, Head of Business Banking Sales, Bank of America

Jonathan Hallford, SVP Platform Manager, Bank of America

Contactless payments take center stage

Is the pandemic-era rise in contactless cards and mobile wallets here to stay? Our latest Payment Insights podcast takes merchants inside this growing trend to help you adapt to shifting behavior at the point of sale.

Host:

Erica Denham, SVP, Strategy and Commercialization Executive, Bank of America

Guests:

Juan Garrido, Product Management Executive, Bank of America

Nicolle Wilson, VP of Product Management, Bank of America