Digital Edge Video (featuring Jonathan Aguallo)
“Why Every Company Must be a Fully Digital Enterprise”
Please read important information at the end of this program. Recorded on 3/28/2022
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Digital Edge
Why Every Company Must be a Fully Digital Enterprise with Jonathan Aguallo
Bank of America logo
Hi I’m Jonathan Aguallo, Digital Banking Executive for Global Commercial Banking at Bank of America.
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Jonathan Aguallo, Digital Executive Global Commercial Banking, Bank of America.
For all of the uncertainties it created, the pandemic clearly accelerated the pace of digital transformation and, there’s no going back.
While most companies adapted in real time, we’ve observed that leaders who pursued digital integration not as a separate initiative but as a top priority across and throughout their company adapted faster and more successfully to the challenges they faced.
For those leaders and companies, digital is now necessary to maintain relevancy and competitiveness.
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Digital is now necessary to maintain relevancy and competitiveness
So, why should digital transformation be top of mind for companies? In 2022, according to Forrester Research, 80 percent of consumers will see the world as “all digital, with no divide.”
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80% of consumers will see the world as “all digital, with no divide.”
In other words, they have moved beyond reluctance… to fully embracing digital and now expect their experiences to be seamless, continuous, and secure in most aspects of their daily lives. At Bank of America, we’ve seen this with our own customers.
In 2021, we experienced 10 billion digital logins—a new high, double-digit growth in mobile use, 75 percent of our Global Banking clients are engaging with digital to manage their businesses and more than 85 percent of small business clients are using digital to run their operations.
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· 10 billion digital logins
· 75% digital adoption
· 75% of Commercial Clients
· 85% of small business clients
As we all have faced unprecedented challenges we know that this accelerated pace of transformation isn’t easy but as a digital leader among financial services companies, we are built for this. As we are uniquely positioned to identify, relate to, and respond to the business needs of companies at every stage of their digital journey.
We’ve learned from countless interactions with customers that digital transformation must be met with discipline as you Integrate digital and physical capabilities across your organization educate and train employees on digital initiatives, and create a seamless experience for every customer and employee.
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Integrate digital and physical capabilities
Educate and train employees on digital initiatives
Create a seamless experiences
We believe the companies that enthusiastically embrace digital transformation will increase in relevancy and competitiveness.
Our new 2022 Digital Edge report can help you decide what and where to prioritize.
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Cover of Digital Edge ’22 report
You’ll find actionable insights on creating and executing an effective digital strategy, improving customer engagement, employing advanced technologies —and much more.
I hope you find the report useful and that you’ll reach out to us to discuss your digital strategy and learn how we can help.
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BofA logo card
[Disclaimer Card]:
“Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp., both of which are registered broker-dealers and Members of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA.
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Are Not FDIC Insured | Are Not Bank Guaranteed | May Lose Value
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